Password and Username Help

Need help with password change or reset? Recover your username?

Glassboard Access

In order to access Glassboard you must have an account. To get an account you must either be invited to be an Organizer (ability to create and manage deals) or an Investor (ability to subscribe to deals).

Password Help

If you have forgotten your password you can request to reset it by clicking this button:

or from the login screen:

You will be asked to enter your username. If there is a matching username, then you will receive an email with instructions for creating a new password.

Username Help

If you have forgotten your username you can submit a request to receive your username. 

You can click this button:

or from the login screen. First click "Forgot Password?" then click "Forgot Username?"

Enter the email you used to register. If a matching email is found, an email will be sent with the username. 

Password Change

You can also change your password anytime by clicking on "Settings" in the upper right corner, then clicking "Glassboard Account":


Then click on "Update password" and follow the instructions to enter and confirm a new password and then click "Save." You will then be prompted to enter your current password.

Password Requirements

Passwords must consist of 8 or more mixed-case letters, numbers and at least one of only these special characters:  @ $ ! % * ? & _ -