There are usually three reasons you may encounter difficulties when trying to sign documents:

  1. You have selected option VII in the investor accreditation section. This means you are stating you are not accredited. Please select a different option if you are accredited, otherwise you will not be able to proceed.
  2. You have not yet completed and passed your KYC/AML checks
  3. You are using an unsupported browser. Please change browsers and use Google Chrome for signing purposes.
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